Operational Due Diligence
Strengthen your operational due diligence with a more connected, automated workflow. CENTRL integrates seamlessly with your current workflows and data systems to collect and manage documents via your proprietary answer and file libraries, send questionnaires, and track manager activity.
Leverage CENTRL’s AI capabilities to reduce human errors and monitor portfolios through every stage of the due diligence process. Apply custom rules and scoring, work collaboratively across your team, and unlock valuable intelligence and insights with real-time analytics.

AI Client Win
A leading US-based financial services firm operating in more than 100 global markets across investment banking, consumer and commercial banking, transaction processing, and asset management verticals.
Business Challenge:
- Existing partner became financially unviable, making it critical to team with a new enterprise technology provider that was financially stable and able to support a global sized institution
- Finding a platform that could support hundreds of managers and thousands of strategies across tens of thousands of questionnaires.
- Needed a global partner that could support a large institution’s due diligence processes and obligations
- Need to transition to a new platform quickly to meet their annual DD cycle
Solution:
- Significant efficiencies from fully automating the ODD process covering annual and quarterly cycles with DD360
- CENTRL’s 10-year history as enterprise technology platform, expands across various divisions/segments
- Enterprise grade SaaS infrastructure leveraging AWS that supports the large volumes of data and usage required
- Heavily invested in expanding platform flexibility to support complex and dynamic questionnaires and UX requirements
- Deep experience with large global vendor due diligence teams to address critical business needs globally and locally
- History of onboarding large enterprise partners in a short period of time
Impact:
- Publishing efficiency increased by over 50% with same staff and resources
- Achieved 100% transparency with deployed CentrlGPT AI functionality to streamline their review process
- Deep cross firm collaboration and the elimination of information silos and barriers
- Implemented DD360 in less than 8 weeks to meet their annual Diligence cycle
- Successful multiyear partnership and has expanded into other divisions including IDD, Trust & Depositary and various Product areas
- Able to support various volume heavy publishing cycles and custom DDQs to align with their oversight obligations