Alternative Investment Firm Achieves 80% Efficiency Gain with CENTRL’s Agentic AI Platform, Response360

Case study CENTRL Team 2025-11-18

ODD Solutions

Alternative Investment Firm Achieves 80% Efficiency Gain with CENTRL’s Agentic AI Platform, Response360

A US-based alternative investment boutique resolved major operational inefficiencies by implementing CENTRL’s Agentic AI platform. The firm’s manual, disconnected workflows across due diligence, underwriting, and monitoring created data silos, duplicated effort, and bottlenecks that limited scalability.

By deploying CENTRL’s Response360, the firm centralized and automated its core diligence and reporting processes. With features like Smart Populate and centralized dashboards, the platform became a single system of record, streamlining data intake, automating document creation, and enabling real-time visibility across funds, managers, and assessments.

Core Challenges

Before adopting CENTRL, the firm faced:

  • Fragmented Workflows: Manual processes across due diligence, underwriting, and monitoring led to duplication and inconsistencies.

  • Decentralized Data: Critical documents stored in shared drives delayed access during investment committee reviews and audits.

  • Labor-Intensive Reporting: Creating underwriting packages required manual collation and rewriting from multiple sources.

  • Limited Oversight: Teams lacked a consolidated view of risk and performance across funds and managers.

This is what enables Agents to handle complex, multi-step workflows that would overwhelm traditional AI apps.

The CENTRL Solution

CENTRL’s AI-powered platform addressed these pain points through:

  • Smart Populate Automation: Leveraged AI to auto-fill underwriting templates using prior responses and current data, reducing manual entry and errors.

  • Structured Monitoring: Introduced standardized quarterly and semiannual assessments with automated change tracking and comparisons.

  • Consolidated Dashboards: Delivered a single, integrated view of fund data, issues, AUM, and trends—enhancing transparency and control.

Results and Impact

The impact was immediate and measurable:

  • 80% efficiency increase across underwriting and reporting functions

  • Turnaround time reduced from days to hours for underwriting packages and reports

  • Scalable oversight with consistent, repeatable monitoring processes

  • Improved data integrity and accessibility through a centralized, audit-ready repository

By moving to CENTRL’s Agentic AI platform, the firm shifted from reactive, manual operations to a data-driven, proactive diligence model—enabling faster decisions, better collaboration, and the scalability needed to support future growth.

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